Contact Us

Questions about your order, finding the right size, or returning an item? Our team is here to help.

Get in touch

Email support@potito.shop or use the form below. We reply within one business day, Monday to Friday.

For order enquiries, include your order number and the email address used at checkout. For product or sizing advice, send us the product link, colour, and size you are considering.

Support is available by email and through our contact form. We do not currently offer telephone support.

Quick answers

Visit our FAQ for answers about orders, delivery, payments, cancellations, and refunds. For sizing, check the size guide on the relevant product page or contact us for help.