Privacy policy
Last updated: April 21, 2026
This Privacy Policy describes how PoTiTo collects, uses, and shares your personal information when you visit or make a purchase from our store.
1. Information We Collect
We may collect personal information including:
- Name, email, phone number, billing and shipping address
- Payment details (processed securely via payment providers)
- Order and transaction information
- Device and browsing data (IP address, browser, usage)
- Customer support communications
2. How We Use Your Information
- To process and deliver your orders
- To provide customer support
- To send order updates and notifications
- To improve our store and user experience
- To prevent fraud and ensure security
- To send marketing emails (you can opt out anytime)
3. Sharing Your Information
We only share your information with trusted services required to run our business, such as payment providers, shipping partners, and Shopify.
We may also share information if required by law.
4. Shopify
Our store is powered by Shopify, which may process your data to provide and improve our services.
5. Data Retention
We retain your information only as long as necessary to fulfill orders and meet legal obligations.
6. Your Rights
Customers in the United Kingdom and the United States may request access, correction, or deletion of their personal data.
7. Security
We take reasonable measures to protect your data, but no system is completely secure.
8. Cookies
We use cookies to improve your experience, analyze traffic, and support marketing.
9. Changes
We may update this policy at any time. Updates will be posted on this page.
10. Contact
Email: support@potito.shop
Address: 4 Law St, Dundee, DD3 6HT, United Kingdom