Terms of service

Last updated: September 3, 2026

Welcome to PoTiTo. By accessing or using our website and services, you agree to the following Terms of Service. If you do not agree, please do not use our store.

1. Our Business Model

PoTiTo is an independent reseller of AI translation technology. We are not the manufacturer of the products we sell. We partner with leading manufacturers to bring high-quality translation devices to customers in the United Kingdom and the United States.

2. Use of Our Store

You must be at least the age of majority in your country to use our services. You agree to provide accurate and complete information when placing an order.

3. Products

We aim to present our products as accurately as possible. However, actual colors and appearance may vary depending on your device. We reserve the right to update or discontinue products at any time without notice.

4. Orders

All orders are subject to acceptance. We may cancel or refuse any order at our discretion. Orders can be canceled shortly after being placed, before they are processed or shipped, as outlined in our Refund Policy. Once an order is processed, changes or cancellations may not be possible.

5. Pricing & Payments

Prices may change at any time without notice. You agree to provide accurate payment information and authorize us to charge your selected payment method. Payments are processed securely through Shopify Payments.

6. Shipping

Products are shipped from our partner warehouses in China, Germany, and the United States. Delivery times are estimates and may vary. We are not responsible for delays caused by carriers or external factors.

7. Intellectual Property

All content on this website, including our branding, text, and original content, is owned by PoTiTo. Product images and trademarks displayed on this site are used for illustrative purposes and remain the property of their respective owners.

8. Third-Party Services

Our store is powered by Shopify. Some services may involve third-party providers, and we are not responsible for their policies or actions.

9. Warranties

Our products are covered by the manufacturer's warranty as described on our product page. We do not provide additional warranties beyond those offered by the manufacturer.

10. Limitation of Liability

To the maximum extent permitted by law, PoTiTo is not liable for any indirect, incidental, or consequential damages resulting from the use of our services or products. Nothing in these Terms affects your statutory rights as a consumer in the United Kingdom.

11. Changes to Terms

We may update these Terms at any time. Continued use of our store means you accept any changes.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales, United Kingdom.

13. Contact

For questions about these Terms, contact us at:
Email: support@potito.shop
Address: 4 Law St, Dundee, DD3 6HT, United Kingdom